Our Story

As dog lovers themselves, Rick and Eva are the proud owners of The Hydrant Hotel in Riverhead and devoted pet parents to their dogs, Dixie and Monty. After their dog walkers and sitters retired and moved away, discovering The Hydrant was a dream come true – and when the opportunity to become its owners presented itself, they couldn’t turn it down. Combining their passion for dogs and their expertise as owners of the full-service advertising agency Austin Williams, they recognized the need for a facility like The Hydrant. Now, they’re expanding its services and capacity so more dogs can enjoy a loving home away from home with precious peace of mind for their owners.
An irregular, abstract shape outlined with a dashed orange line sits against a plain white background. Reminiscent of a playful blob with smooth, curvy edges and no sharp corners, it evokes the charm often associated with the whimsical decor found in dog hotels in Riverhead.
An irregular, abstract shape outlined with a dashed orange line sits against a plain white background. Reminiscent of a playful blob with smooth, curvy edges and no sharp corners, it evokes the charm often associated with the whimsical decor found in dog hotels in Riverhead.

Our mission is to give dog parents complete peace of mind by providing exceptional, personalized care that makes every dog feel safe, loved, and genuinely excited to stay with us.

Our vision is to be the most trusted and beloved destination for dogs and the people who love them, continually elevating the standard of care, expanding our community, and leading with heart, expertise, and innovation.

Core Values

“PAWS” is the framework of values that guides how we care for every dog,
support families, and show up for our community, every day.
A bold white letter "P"—symbolizing Pet Care Professionals—is centered inside a solid red circle on a light gray background.

Peace of Mind, Guaranteed

We eliminate the guilt and worry of being away from your furbaby by providing 24/7/365 on-site supervision, monitoring, and care in a clean, secure environment, so you can relax knowing your dog is safe, comfortable, and happy.
A bold, white capital letter "A" is centered inside a solid red circle on a light gray background, designed to appeal to Pet Care Professionals.

Advanced, Individualized Care

Every Hydrant team member is trained by Maximum K9, equipping us with the knowledge and skills to understand, manage, and meet the unique needs, temperaments, and preferences of every dog—whether that means group playtime, private enrichment, training, or a little R&R.
A bold white letter "W" centered on a solid red circular background, designed for Pet Care Professionals.

Well-being without Compromise

Guided by industry best practices, ongoing client feedback, and trusted veterinary partnerships, we prioritize physical, emotional, and behavioral well-being at every moment of a dog’s stay with a range of environments to keep them happy, healthy, and thriving.
A bold, white, uppercase letter "S" centered on a solid red circle with a light gray background, perfect for Pet Care Professionals seeking a standout and professional logo.

Service from the Heart

We show up for our dogs and our community with the same care and commitment. Through client and community events, adoption and rescue partnerships, and ongoing support like training and nutrition education, we create a welcoming place where dog families can connect and feel at home.

Testimonials & Happy Tails

See what pet owners are saying about their experience at The Hydrant Hotel.
An irregular, abstract shape outlined with a dashed orange line sits against a plain white background. Reminiscent of a playful blob with smooth, curvy edges and no sharp corners, it evokes the charm often associated with the whimsical decor found in dog hotels in Riverhead.

Contact Us

For reservations and general inquiries, fill in the form below or call us at (631) 920-3706. We can’t wait to meet you and your dog – we know they’ll love it here.

Contact Hydrant

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Please include your dog's name, breed, age, and weight.
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Pawesome Perks Hydrant Membership logo

New VIPUp to 20% Savings for You and Your Furry Friend

Your dog deserves the best care, the best perks, and the best protection. Now, you can get it all for less with our new Pawesome Perks Membership.

Learn More

10% OFF

Doggie Day Care
Boarding
Training
Grooming
The Hydrant Shop

UP TO20% OFF

Spot Pet Insurance (Enrollment Optional)